Delivery Questions

How is the coffee delivered?

All orders are delivered by courier. The courier is an overnight courier so you receive your coffee the day after it was dispatched (except for Fridays as we don't deliver at weekends)

Can I have it delivered to a different address e.g. work, a friend?

Yes, just let us know the name and address details including postcode, and we do the rest. When ordering via the website there is a 'Special Instructions' facility where you can provide us with the details of where to leave the coffee if you are out.

What happens if I am out when the coffee is delivered?

When delivered by courier, a card is left letting you know that they have tried to deliver the product. They will try to deliver it again, usually that day or the next. The card will provide you with contact details so you can let the courier know when you will be in, or where to leave the product if you are not at home once again.

Alternatively, if you think you may be out during the day when the coffee is delivered, then you can provide us with special instructions on where to leave the coffee where it will be safe. Many of our customers do this, and the details are kept on file so you need only tell us this once.

Note: Please ensure that any instructions on where to leave the parcel in a 'safe place' are secure and safe as we cannot be responsible for parcels that subsequently get stolen.

Do you deliver to countries outside the UK?
Regrettably, we do not ship our products outside of the UK.