Delivery

Placing your order to receiving your coffee

We aim to freshly roast your coffee the day after we receive your order. Once roasted, your coffee is then dispatched the same day by overnight courier direct to you so that you receive your coffee the day after roasting and in peak condition.

If you order first thing in the morning (before 10.00 am), depending on the volume of orders we have, we may be able to roast your coffee that same day, in which case it will be dispatched on the same day of ordering so that you receive your order the following day.

We do not roast or deliver at the weekends. Therefore if you order your coffee after 10.00 am on a Friday, your order won’t be roasted until the following Monday, when it will be dispatched on that day for you to receive it on the Tuesday.

Orders Received Are Roasted Are Dispatched Are Delivered
After 10am Monday up to 10am Tuesday Tuesday Tuesday Wednesday
After 10am Tuesday up to 10am Wednesday Wednesday Wednesday Thursday
After 10am Wednesday up to 10am Thursday Thursday Thursday Friday
After 10am Thursday up to 10am Friday Friday Friday Monday
After 10am Friday, over the weekend and up to 10am Monday Monday Monday Tuesday

Please note: We do not roast or deliver Saturday or Sunday

All our orders, even single packs, are sent by overnight courier. We do not send anything by post.

All orders are packed in sturdy delivery boxes to help protect your coffee.

We only deliver within the U.K.

 

Delivery Charges

Our standard delivery charge is normally just 99p for orders up to £35 and delivery is FREE for orders of £35 or more.

However currently our standard delivery charge is FREE for ALL orders. Surcharges may apply however for Northern Ireland, Highlands and Islands - see more detail below.

 

Delivery Charges For Highlands & Islands

For certain areas within the UK we incur additional delivery surcharges. Whilst we have absorbed some of these extra charges regtrettably we have to pass some of this cost on to our customers. The delivery charges for these areas are detailed below.

In most cases customers have two delivery options;

  1. 1. Royal Mail / ParcelForce - this is an uninsured service *
  2. 2. Courier delivery

* Where the cheaper Royal Mail / ParcelForce option is chosen, please note that we are unable to offer a refund or replacement for any lost or damaged parcels.

Please note that where a Royal Mail ParcelForce option is not given, the courier option is the cheapest and most secure option available.

 

 

 

Northern Ireland

Isle of Man

Isle of Wight

Channel Islands

Scottish Highlands & Islands Area 1

Scottish Highlands & Islands Area 2

Up to 2kg for example 1-3 packs of 500g coffee

Delivery option 1:

Royal Mail (2 day service)*

£1.99

£1.99

£1.99

£1.99

£1.99

£1.99

Delivery option 2:

Courier (2-5 day service)

£12.49

£23.99

£10.99

£19.99

£1.99**

£10.99

Up to 5kg for example 4-9 packs of 500g coffee

Delivery option 1:

ParcelForce (2 day service)*

£9.49

£8.99

£9.49

Not available

£8.99

£8.99

Delivery option 2:

Courier (2-5 day service)

£14.49

£31.99

£11.99

£20.99

£4.99**

£11.49

Up to 10kg for example 10-19 packs of 500g coffee***

Only Delivery option

Courier (2-5 day service)

£16.49

Not available

£12.99

£21.99

£5.99**

£11.99

*** for orders of 20 packs or more an additional 50p per kilo is charged except Isle of Man where 5kg is the maximum quantity that can be ordered. 

**1 day courier service

Highlands and Islands Area 1 postcodes are listed below

Highlands and Islands Area 2 postcodes are listed below

AB36 - 38

AB41 - 45

AB51 - 56

FK19 - 21

IV1 - 21

IV30 - 32

IV36

IV40 - 49

IV51 - 56

IV63

PA21 - 39

PH15 - 26

PH33

PH49 - 50

HS1 - HS9

IV41 - IV49

IV51

IV54 -56

IV59

KA27, KA28

KW15 - KW17

PA20

PA41 - PA49

PA60 - PA78

PH42 - PH44

ZE1 - ZE3